Agent-Based System Design for Service Process Scheduling: Challenges, Approaches and Opportunities
نویسندگان
چکیده
منابع مشابه
Agent-Based System Design for Service Process
Compared with traditional manufacturing scheduling, service process scheduling poses additional 7 challenges attributable to the significant customer involvement in service processes. In services, there are typically 8 no inventoried products, which make the service provider’s capacity more sensitive to dynamic changes. Service 9 process scheduling objectives are also more complicated due to th...
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ژورنال
عنوان ژورنال: Journal of Integrated Design & Process Science
سال: 2012
ISSN: 1092-0617
DOI: 10.3233/jid-2012-0011